Frequently Asked Questions

Everything you need to know about your Zorali experience.

How long does shipping typically take?

Standard shipping usually takes 3-7 business days within the continental US, while international orders may take 10-21 business days depending on the destination.

What is your return and exchange policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small processing fee.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are Zorali products ethically manufactured?

Yes, we partner exclusively with certified factories that ensure fair wages, safe working conditions, and sustainable production practices for all our fashion pieces.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.

How can I track my order status?

Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's journey in real-time.